Make sure the camera is connected to the computer by using the included USB cable in the Mass Storage mode Uninstall the USB cable from the computer Make sure that the camera is connected to the computer using the supplied USB cable in the Mass Storage mode Turn on the camera and make sure the USB Connect setting in the camera menu is set to Mass Storage. Camera System Software Updater window will appear on the computer screen as soon as the USB connection is established and the camera's screen displays the message Follow computer instructions. To find which Mac operating system you are using, click on the Apple icon in the top left corner of your screen's top left corner, then select About This Mac. To determine which Windows operating system you are using, press the letter R. To determine which Windows operating system you are using, hold down the Windows Key and press the letter R. When the Run dialog box opens, type in winver and press enter. To find which Windows operating system you are using, hold down the Windows Key and press the letter R. To find the product number for your camera's specific model number, type in the model number of your camera or use the Select your product type option on the menu to access the data for the specified model number of your camera. Updating the firmware on your Sony Alpha camera is a smart way to keep up with new innovations and updates.
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